Privacy policy

TheoraTech, LLC (TheoraTech) is committed to protecting the privacy of your personal information on our Web sites and developing technology that gives you the most powerful, safe, online experience.

This Privacy Statement applies to the network of TheoraTech Web Sites that display the TheoraTech logo and/or trademark. By using TheoraTech's Dashboard or FanConnect System, you consent to the data practices described in this statement. If you have questions about this Privacy Statement or the protection of your personal information on TheoraTech Web sites, please write us at info@theoratech.com.

TheoraTech explicitly asks when it needs information that personally identifies you ("Personal Information") pertinent to the specific product or service you are choosing to use or subscribe to on the TheoraTech web sites. This information can include your e-mail address, name, address, telephone number, and credit card number, as applicable. TheoraTech also may ask for non-personal information or demographic information.
Collection of your Personal Information

Currently, TheoraTech also collects personal information through the use of offline telesales operations. The information collected during the use of telesales may be merged with personal information you have previously shared with this Web site and is used in accordance with this Privacy Statement.

The site also offers the ability to enter sweepstakes where personal information is collected in order to notify you if you are the winner of the sweepstakes.
Use of your Personal Information

TheoraTech and our TheoraTech affiliates and service partners use your personal information to operate the TheoraTech Dashboard sites and to provide the Dashboard services you have requested. The information is also used to communicate with you regarding your TheoraTech Dashboard accounts by sending out periodic newsletters that are considered as essential to the operation of the service. The non-personal information is used to compile general demographic statistics which is shared in the aggregate with TheoraTech advertisers. We use your e-mail address to respond to incoming service and support requests from you, to collect customer feedback, customer satisfaction surveys, sweepstakes notices, and other service informational mailings.

We ask for your postal address because some of our services require a mailing address so that we can completely perform the service. We may also use this information for credit card validation.

TheoraTech may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TheoraTech, TheoraTech Dashboard or the site; (b) protect and defend the rights or property of TheoraTech; TheoraTech Dashboard, the site or the users of TheoraTech Dashboard; or, (c) act under exigent circumstances to protect the personal safety of users of TheoraTech, TheoraTech Dashboard, the site or the public.

Personally identifiable information collected by TheoraTech may be stored and processed in the United States or any other country in which TheoraTech or its affiliates,subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
Sharing your Personal Information with Other Companies

Except as otherwise described in this statement, TheoraTech will share your personal information with other companies only with your consent. These uses of personal information are primary to the operation of the site.

We occasionally hire other companies to provide limited services on our behalf, such as packaging and delivering purchases and other mailings, providing customer service, performing statistical analysis of our services, or providing other essential elements of the site. We will only provide those companies the personal information they need to deliver the product or service, and they are prohibited from using that information for any other purpose.

Control of your Personal Information

As part of your participation in any of the TheoraTech Dashboard services, TheoraTech allows you to elect to receive certain information and e-mail from TheoraTech and its service partners. There are two types of information sent to TheoraTech Dashboard customers: 1) account specific information; and, 2) promotional and customer feedback information.

Account specific communications include information that is essential for the TheoraTech Dashboard service to operate properly. This includes the initial welcome mail describing features and guides to a particular service. It also includes any communications describing any changes or updates to a particular service or billing schedule. Because account specific communications are essential to providing the customer with the most current information on TheoraTech services these types of communications will be sent to all TheoraTech customers when appropriate. These types of communications are considered an essential part of the service for which you have signed-up for and you will not be able to unsubscribe from such mailings.

Promotional and customer feedback information includes special promotional offers, sweepstakes, contests, and/or customer surveys. For this type of information, the customer has the ability to opt-in or opt-out from receiving this type of information. The customer also has the ability to change their opt-in/out preferences at any time, either by changing their personal information, described in the next section, or by following the unsubscribe instructions provided in each mailing.

Please be aware that this Privacy Statement and the choices you make on this site will not necessarily apply to personal information you may have provided to TheoraTech in the context of other, separately operated, TheoraTech products or services.

Changes to your Personal Information

You may update, edit or delete the personal information you have shared with TheoraTech, at any time when you are on the TheoraTech Web site, from within your TheoraTech Dashboard Management Center.
If you have chosen to receive information from TheoraTech and then at a later date decide you do not wish to continue receiving such information, you can unsubscribe by following the instructions in the e-mail. If are not currently receiving TheoraTech information and you would like to, you can do so by sending an email to privacy@theoratech.com.

Security of your Personal Information

TheoraTech secures your personal information from unauthorized access, use or disclosure. TheoraTech secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive personal information (such as a credit card number and other financial information) is transmitted over the Internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Security of your Company's and Customers' Information you share with TheoraTech

As a part of some of TheoraTech Dashboard services, you can choose to store your customer's and their company information on TheoraTech's servers. TheoraTech secures your customer's information on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. TheoraTech will not use your customer contact list or any other customer information for any other purposes than those intended with the service, nor will your customer information be shared with any other parties, unless you are also subscribing to TheoraTech Commerce System, where one of the features of these services is that your customer information be shared with Customer Manager. TheoraTech will not use your customer information for the purpose of sending unsolicited commercial e-mail.

TheoraTech collects statistics on your specific company's customer's behavior in regards to their use of the TheoraTech Dashboard service on your behalf and reported to you in the aggregate. In general, no personally identifiable information is collected, unless a customer has explicitly provided it is as a part of the service to which is being subscribed.

Use of Cookies

To make it easy and convenient for you to login to our services, the TheoraTech site and TheoraTech Web sites require you to enable cookies to utilize our services. Because we use cookies, you can bookmark your TheoraTech Dashboard start page and access your account without logging in.

A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TheoraTech Web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to fully experience the interactive features of the TheoraTech Web site and on other Dashboard Web sites or other web sites you visit.

Use of Privacy Statements by TheoraTech Partners and Affiliates

While TheoraTech supports other web site operators using TheoraTech Dashboard services complying with these principles, you should carefully examine the privacy statements of sites linking to or from TheoraTech. Personal information that you choose to provide to other web sites will be subject to the privacy policies of that specific web site.

Use of Third Party Ad Networks

The majority of the online banner advertisements you see on the TheoraTech Web sites are displayed by TheoraTech. In addition, TheoraTech also allows other companies, called third-party ad servers or ad networks, to display advertisements on TheoraTech Web sites. To do this, ad networks place a persistent cookie on your computer. Doing this allows the ad network to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver advertisements that they believe will be of most interest to you. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. TheoraTech does not have access to or control of the cookies that may be placed by the third-party ad servers or ad networks.

TheoraTech may maintain relationships with a number of the third-party ad networks currently operating such as: MaxWorldwide; 24/7 Media; AdForce; AdKnowledge; AppNet/admaximize/i33; Avenue A; BlueStreak.com; CFM&Z; Click Here; DoubleClick; Flycast; Interad Network; MatchLogic; Mediaplex; Sabela Media; The Thinking Media; and Vita Bella. If you want to prevent one of these third-party companies from sending and reading cookies on your computer, you will need to either set your browser to decline third party cookies or visit each ad network's web site individually or request that you be removed from its system.

If you would like more information about this practice and to know your choices about not having this information used by these companies, please click here:
http://www.networkadvertising.org/optout_nonppii.asp
Third Party Cookies
In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser.

Use of Web Beacons

TheoraTech Dashboard pages may contain electronic images known as Web beacons, sometimes called single-pixel gifs that allow TheoraTech to count users who have visited those pages and to deliver co-branded services. TheoraTech may include web beacons in promotional e-mail messages or TheoraTech Newsletters in order to count how many messages have been opened and acted upon. Web beacons are not used to access your personally identifiable information on the TheoraTech network of sites and services; they are a technique we use to compile aggregated statistics about TheoraTech Web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. TheoraTech Web pages may also contain Web beacons placed there by our advertising partners to help TheoraTech determine the effectiveness of our Internet advertising campaigns.

Changes to this Statement

TheoraTech will occasionally update this Privacy Statement to reflect company and customer feedback. When TheoraTech posts changes to this Statement, we will also revise the "last updated" date at the top of the Privacy Statement. If there are material changes to this Statement, TheoraTech will notify you by placing prominent notice on the Web site. TheoraTech encourages you to periodically review this Statement to be informed of how TheoraTech is protecting your information.

Contact Information

If you have any questions regarding this Privacy Statement, please click here to send e-mail.

TheoraTech Privacy
TheoraTech, LLC
545 ½ Washington Blvd.
Marina Del Rey, CA 90292